Academic Consultation Services for Students
- Review concerns submitted to Student Advocacy
- Provide students with strategies to resolve concerns
- Direct follow-up, investigation, and other inquiry on behalf of student (as needed)
- Provide specific referral to the most relevant source of impact
Frequently Asked Questions
Q: If I am a student with a disability, how do I ensure that I receive the proper accommodations and support needed to be academically successful at KSU?
A: All students who have a disability that may impact their academic performance are strongly encouraged to register with Student Disability Services to determine the appropriate learning and/or testing accommodations that they are eligible for.
Q: What do I do if I am being charged with an academic integrity or conduct violation?
A: There are three kinds of "conduct" charges at KSU:
KSU Residential Code of Conduct - In cases of alleged violations of the Residential Code of Conduct you will most often be contacted by email to your KSU account by a Residence Life or SCAI staff member. Follow the instructions included in the contact letter and feel free to contact the SCAI office at 470-578-3403 ahead of any scheduled meeting to ask questions.
KSU Student Code of Conduct - In cases of alleged violations of the KSU Student Code of Conduct you will most often be contacted by email to your KSU account by a SCAI staff member. Follow the instructions included in the contact letter and feel free to contact the SCAI office at 470-578-3403 ahead of any scheduled meeting to ask questions.
KSU Code of Academic Integrity - In cases of alleged violations of the KSU Code of Academic Integrity (academic misconduct) you most likely will be contacted by your professor. In certain circumstances you will be contacted first by a SCAI staff member. Generally, if you have no prior academic misconduct incidents you will meet with your professor and be given an opportunity to hear the evidence in support of the academic misconduct allegation and an opportunity to respond and explain your position. Usually this meeting with the professor results in an informal resolution if the student accepts responsibility for the violation or is able to convince the professor that there was no violation. If the student declines to accept the responsibility for academic misconduct after meeting with the professor, if there is a prior finding of academic misconduct, or if the professor declines to participate in the informal resolution process then you will be contacted by email to your KSU account by a SCAI staff member to set a date for a formal hearing. Follow the instructions included in the contact letter and feel free to contact the SCAI office at 470-578-3403 ahead of any scheduled hearing to ask questions.
Q: I have been contact by the Department of Student Conduct & Academic Integrity (SCAI) and they want me to make an appointment. What should I do?A: You should follow whatever instructions were included in the message you received. SCAI investigates violations of the KSU Code of Student Conduct, and in order to do a thorough job, hearing officers conduct interviews with students who have knowledge about a particular incident.
Q: How do I file a complaint about an instructor?A: It depends on the type of complaint. If you have issues with the instructor's grading or with course procedures, you may consider the grade appeal process. Concerns about the instructor's conduct may be directed to the department chair. If you would like to speak with an advocate and share detailed information about your complaint, we can advise you on how to proceed.
Q: How can Student Advocacy be helpful with grade appeals?We can help you to identify and clearly articulate the nature of your request for a grade appeal.
Q: How do I dispute a grade that I feel is incorrect?
A: Students may only appeal a final grade that they receive in a course; but interim or assignment grades are not appealable. Any such appeal must be based on an allegation that the faculty member has violated his/her stated grading policy or that the grade was a result of discrimination or retaliation. The student has the burden of proving these allegations. All formal appeals under these procedures will be based only on the written record. Specific details regarding the grade appeal process can be found under the Academic and Grading Policies outlined in the KSU catalog.