Frequently Asked Questions

 

Academic Consultation

  • A: All students who have a disability that may impact their academic performance are strongly encouraged to register with Student Disability Services to determine the appropriate learning and/or testing accommodations that they are eligible for.

  • A: There are three kinds of "conduct" charges at KSU:

    KSU Residential Code of Conduct - In cases of alleged violations of the Residential Code of Conduct you will most often be contacted by email to your KSU account by a Residence Life or SCAI staff member. Follow the instructions included in the contact letter and feel free to contact the SCAI office at 470-578-3403 ahead of any scheduled meeting to ask questions.

    KSU Student Code of Conduct - In cases of alleged violations of the KSU Student Code of Conduct you will most often be contacted by email to your KSU account by a SCAI staff member. Follow the instructions included in the contact letter and feel free to contact the SCAI office at 470-578-3403 ahead of any scheduled meeting to ask questions.

    KSU Code of Academic Integrity - In cases of alleged violations of the KSU Code of Academic Integrity (academic misconduct) you most likely will be contacted by your professor. In certain circumstances you will be contacted first by a SCAI staff member. Generally, if you have no prior academic misconduct incidents you will meet with your professor and be given an opportunity to hear the evidence in support of the academic misconduct allegation and an opportunity to respond and explain your position. Usually this meeting with the professor results in an informal resolution if the student accepts responsibility for the violation or is able to convince the professor that there was no violation. If the student declines to accept the responsibility for academic misconduct after meeting with the professor, if there is a prior finding of academic misconduct, or if the professor declines to participate in the informal resolution process then you will be contacted by email to your KSU account by a SCAI staff member to set a date for a formal hearing. Follow the instructions included in the contact letter and feel free to contact the SCAI office at 470-578-3403 ahead of any scheduled hearing to ask questions.

  • A: You should follow whatever instructions were included in the message you received. SCAI investigates violations of the KSU Code of Student Conduct, and in order to do a thorough job, hearing officers conduct interviews with students who have knowledge about a particular incident.
  • A: It depends on the type of complaint. If you have issues with the instructor's grading or with course procedures, you may consider the grade appeal process. Concerns about the instructor's conduct may be directed to the department chair. If you would like to speak with an advocate and share detailed information about your complaint, we can advise you on how to proceed.
  • We can help you to identify and clearly articulate the nature of your request for a grade appeal.
  • A: Students may only appeal a final grade that they receive in a course; but interim or assignment grades are not appealable. Any such appeal must be based on an allegation that the faculty member has violated his/her stated grading policy or that the grade was a result of discrimination or retaliation. The student has the burden of proving these allegations. All formal appeals under these procedures will be based only on the written record. Specific details regarding the grade appeal process can be found under the Academic and Grading Policies outlined in the KSU catalog.

     

Personal Guidance

  • A: Student Advocacy functions in partnership with other offices and departments on campus to help you get questions answered. We also help to clarify and explain University policies and procedures. Our primary focus is to help each student succeed throughout their college experience – we are here for YOU.

  • A: All currently enrolled KSU students are eligible for services provided by Student Advocacy. When a student is referred, a staff member from our office will reach out to the student to assess his or her needs, provide resources and assist the student in developing an action plan.

  • A: Definitely speak with Student Advocacy! It is sometimes helpful for you to process your problem out loud with someone else.
  • A:  Student Advocacy respects the privacy of all persons to create a safe place to voice concerns, evaluate issues, and identify options. Exceptions to individuals outside the university are only made with expressed permission from the student or as required by law, including if there is a perceived imminent risk of serious harm. However, in the pursuit of investigating a student’s concerns, Student Advocacy may consult with other university faculty and staff on a student issue. We abide by the Family Educational Rights and Privacy Act (FERPA).
  • A: There are three ways to report an issue:

    1. Submit your issue online, and select "Office of Student Advocacy".
    2. Send an email message to ksuadvocacy@kennesaw.edu. Someone from our office will reply and provide you with instructions on how to submit your concern online.
    3. Call to schedule an appointment to discuss your concerns. 
  • A: All messages and reports must include the first and last name of the person most impacted, name of the reporter (if different), telephone number, email address, a detailed description of the situation, and any supporting documentation that will add to the context of the situation being reported.
  • A: We can better serve you if we know who you are and, if needed are able to look over your account. Sometimes we see issues that students don't anticipate; it's easier to help when we know who we are helping. If you are concerned about privacy, know that your information is protected under the Family Educational Rights and Privacy Act (FERPA).

Education and Outreach

  • A: The KSU Ombuds is a resource for anyone with a concern related to their experience at KSU. The Ombuds office provides an opportunity for confidential discussion of any interpersonal issues, academic problems, workplace concerns, or any other campus-related queries. Student Advocacy overlaps somewhat with the office of the Ombuds, but our office’s focus is for students.

  • A: Student Advocacy does not provide counseling; rather, our office seeks to assist students in identifying an immediate, realistic, and actionable plan for managing their situation. Students needing ongoing support may be referred to CPS or other campus services as appropriate for support.

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